How must water systems serving a population over 10,000 distribute the consumer confidence report to customers?

Water systems serving a population of over 10,000 are required to ensure that consumers have access to the Consumer Confidence Report (CCR), which provides essential information about the quality of the drinking water. Mailing the report to customers is a recognized method that fulfills regulatory requirements and guarantees that the majority of residents receive the information directly at their homes. This method is effective because it reaches all customers regardless of their internet access or participation in community events.

While other methods, such as posting on a website, may complement the dissemination of the report, they do not guarantee that all customers will see the information. Printing and distributing the report through mail ensures compliance with federal regulations as well, which stipulate that customers must receive this critical information in a way that allows for proper notice regarding water quality. This approach serves to promote transparency and public awareness on water safety and quality standards.